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EITM - Using Emotionally Intelligent Transaction Mapping to Reshape Student Lifecycle Interactions

EITM - Using Emotionally Intelligent Transaction Mapping to Reshape Student Lifecycle Interactions
The project aims to create an Emotionally Intelligent Transaction Map of the pre-registration, registration and induction stages of the student lifecycle.
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Funding period:June 2009 to April 2010
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Swansea University
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